We have now implemented a new feedback/suggestion box solution for all our vistors.
You can use it by clicking on the small Orange tab to the left of the page
We also have other categories available at the main feedback page
SupportCasts™ - Rapidweaver Screencasts
Video Tutorials and Learning for Rapidweaver Users
We have now implemented a new feedback/suggestion box solution for all our vistors.
You can use it by clicking on the small Orange tab to the left of the page
We also have other categories available at the main feedback page
A busy week here at our respective geographic locations and the video tutorials keep on coming :)
A hectic night trying to iron out the sign up issues, and I think we have it solved. I have made sign up tests here on a number of plans and it is sending emails correctly .
Yes, it sounds like we are back at square one over 4 weeks ago with sign up problems, we have contacted the billing software supplier to see what is going on.
Well the site upgrade took a little bit longer than expected , then we had some problems with our billing database that did not behave itself on the new hardware.
We estimate the migration and testing work to take around 2-3 hours although you can never tell with the DNS updates.
This is a quick heads up to let you know that we will be doing a major site upgrade (moving servers and databases) over the coming days. Screencasts, Pages and member pages will be affected during the upgrade and however to minimise any long outages we plan to do this in one shot (fingers crossed).
As well as the useful content tags. We have also included a full search function on all pages and video postings but it does not stop there…. We have a snappy looking A-Z index as well as a SiteMap for tracking down what video cast you wish to view – these are all found in the Pages Menu heading.
Oh, and to finish off :) we have an AJAX enriched contact page :)
The SupportCasts.com Team has been very busy creating a new and better experience for our members.
We have rebuilt the entire Members Area with a new theme, new engine and a much easier way to find and view Casts. (Yes we even have a search function)
New AppleTV and iPhone Feeds will allow you to view Casts in iTunes or on your iPhone. New Casts will show in your iTunes Podcast area automatically.
Within a few days we will have a Cast in the Public Area of our web site with a tour and overview of the Member Area. This will allow non Members to have a peak into this great new look.
Everything we have done is to set ourselves up for growth while keeping the user experience easy and understandable.
In other news, we have started replacing the older movies created earlier in 2008 with brand new Casts that use our latest technology and audio equipment. With 29 Casts to update we expect this to take at least a month or even longer. In the meantime new casts will continue to be posted.
We hope you like the new look and navigation, along with the comments and ratings (please be kind on the older casts… ;-) ).
All new and updated with our new audio and video quality. Check out the RW Next Steps and the Backup cast rw017.
Other new casts added this week are on e-Commerce and integrating e-Junkie into various page styles in Rapidweaver and in Sandvox.
More casts will be updated this week as well as a secret project we have the curtains pulled tight on. More on this as soon as we have the polish on it.
The SupportCasts Team is not sitting still, that is for sure!
More news soon,
The SupportCasts Team
Hi there,
To improve the end user experience for the members of SupportCasts.com :) we are currently re-structuring this content. We should be finished with this by the end of today, so apologies if you encounter any bad links
Regards
SupportCasts Team
The countdown begins for SupportCasts-to-Go You wanted portability well you are going to get it :) Stay tuned to our blog feed for more details.
After a long weekend almost all Casts have been updated that need to be.

For those viewing the Rapidweaver Next-Steps and Advanced Casts, these are being reworked. Some may have their audio enhanced and others may simply be re-cast.
September 14, 2011 By edbrennersc 1 Comment
This video tutorial provides a short “overview” of what you get when you purchase the FreeStack Theme from Blueball Design. We also pay a visit to the FreeStack site where you can get information about the product and learn a bit about the background of this RapidWeaver Theme concept. And, the release of this screencast [...]
August 25, 2011 By edbrennersc Leave a Comment
Charlie Lockhart of Blueball Design recently released his first official FreeStack Add-On Pack. I decided that we needed to take a cursory look at what’s available in this latest release and how this “add-on” should be a part of your Stacks library. You will want to watch this video tutorial through to the end for [...]
May 4, 2009 By Larry Pollock 22 Comments
The team at supportcasts always likes totry something different. We feel we offer the best value in learning ‘difficult’ things that can stretch the value and power of RapidWeaver.I am pleased to announce our new screencast: “How to build a Membership site” ! Note the show is in two parts and just under two hours long [...]
January 29, 2009 By Larry Pollock 13 Comments
This Cast is going to take your weaving skills to the edge but have no fear, we have done all the hard work in showing you how :) This members only show takes you step by step in building a digital download store in RapidWeaver with PayLoom. Yes that’s right….with PayLoom! Also using a great [...]
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